Privacy Policy

I. Introduction

Zeus Group wants to make it easier for you to buy a home, and we collect information from you or about you for that purpose alone. The following privacy policy provides more detail on how Zeus Group collects, shares, and uses your information when you access our website or use our products and services (collectively, “Services”). If you have any questions, please contact us at [email protected].

II. The Kinds of Information We Collect

A. Information You Provide

We ask you to provide information that we need to contact you, qualify you for a mortgage, and evaluate your satisfaction with our services, such as:

• Your name and contact information;
• Bank account, income, and employment information;
• Details about your current home, mortgage, and other liabilities;
• Your driver’s license or state ID information;
• Real estate offer letters;
• Citizenship status (for tax calculation purposes);
• Marital status (for tax calculation purposes);
• Your Social Security number; and
• Reviews or comments about our Services.

B. Information We Collect From Your Device(s)

We may collect the following information from the device that you use to access our Services:

• Device attributes such as the operating system, hardware and software versions, and browser type;
• Information you allow us to receive through device settings you turn on, such as access to your GPS location;
• Network and connection information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, and IP address;
• Data from cookies, tags, pixels, web beacons, and log files stored on your device. Please note our Services do not support Do Not Track signals from your browser.

We generally use this information for your convenience and to improve our Services. For instance, we may use it to: (i) remember your information so that you do not have to re-enter it; (ii) provide you with customized content and information, including advertising; (iii) monitor the effectiveness of our Services; (iv) monitor aggregate metrics such as traffic and usage patterns; and (v) diagnose or fix technology problems.

C. Information We Collect When You Interact With Us

We may record telephone calls, SMS messages, and digital interactions between you and our AI-driven platforms or support team. We do this to ensure we provide you with the fastest, most accurate service possible. The information you provide is entered into our databases to securely generate your quotes and ensure continuity throughout your experience with Zeus Group.

D. Information We Collect from Partners, Service Providers, and Affiliated Businesses

We may collect information about you from our service providers if necessary to provide our Services to you, such as to determine your eligibility for a mortgage.

E. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

III. How We Use This Information

A. To Provide Our Services to You

We use the information that we collect about you to deliver our Services, including utilizing our AI technology to process your loan efficiently and accurately.

B. To Advertise Our Services

We may use information collected about you to provide you with relevant information about services that Zeus Group offers.

C. To Do Market Research

We are constantly striving to improve our customer experience. We conduct research into all aspects of the home financing process to try to identify ways to make it better. We also aggregate and analyze consumer information that we collect on our website to identify trends which inform how we change and grow. We only use this information for internal purposes.

D. To Support Information Security and Debugging

We may use information about you and your use of the Services to detect security incidents, protect against malicious, fraudulent, or illegal activity, and improve the security and operation of our systems.

E. In Connection with a Dispute

We may use personal information to prosecute or defend against claims in court and other dispute resolution forums.

IV. Why and How We Share Your Information

A. With Your Consent

We may share your information when you specifically direct us to do so.

B. With Service Providers

We may share your information with service providers so long as they are contractually bound to Zeus Group to keep your information confidential and secure. For example, Zeus Group shares information with third parties to procure consumer reports, conduct property appraisals, and verify your employment, income, and assets.

C. With Law Enforcement, Courts, or Government Agencies

We may share your information as necessary to respond to legal process or to regulatory authorities; to investigate, prevent, or take action regarding suspected or actual illegal activities (including fraud) and security or technical issues; to respond to or participate in commercial disputes; or to protect against fraud, claims, or other liability or harm to you, us, or others.

V. When Third Parties Benefit from Zeus Group Sharing Your Information

A. "Selling" Your Data

Zeus Group is not a data broker. We absolutely do not sell your personal information to third parties under any circumstances.

B. SMS Opt-in Details and Mobile Data Sharing

Users may voluntarily opt in to receive SMS messages from Zeus Group by submitting their phone number through our website forms and checking the optional SMS consent checkbox. By opting in, you consent to receive text messages regarding mortgage inquiries, application updates, rate notifications, and promotional offers. You may opt out at any time by replying "STOP" to any message, or request assistance by replying "HELP". Message frequency varies. Message and data rates may apply.

We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this specific information will not be shared with any third parties under any circumstances.

VI. How We Protect Your Information

A. Safeguards

We use commercially reasonable physical, electronic, administrative, and procedural safeguards to preserve the integrity, confidentiality, and security of all personal information collected through the Services. However, no security measure, system, or control is infallible. Therefore, like all businesses, we cannot guarantee that our systems are invulnerable to attack or misuse.

B. Your Role

You have a major role in the security and privacy of your own information. For example, you should not provide us with personal information that we do not request. Additionally, you are responsible for controlling access to any personal computing device through which your information may be stored or accessed. You are also responsible for safeguarding any passwords or other log-in credentials that may be used to access your information, including in the Zeus Group environment. We recommend that you log out of any account when you are done using it.

C. Third Parties

Please remember to review the privacy settings and security policies of third-party sites and services that you use. We are not responsible for the privacy or security measures of any third party.

D. Incident Response

If the security of any personal information under our control is compromised, we will take reasonable steps to investigate and mitigate the situation, including, when appropriate, notifying those individuals whose information may have been compromised and taking other steps in accordance with applicable laws and regulations.

VII. Your Rights and How To Exercise Them

A. Right to Opt-Out of Sales of Your Personal Information

Zeus Group does not sell your personal information. You may contact us at [email protected] if you have any questions about this or wish to exercise any of your opt-out rights. We will respond in less than thirty days.

B. Right to Know About the Personal Information We Collect and Share

You have the right to request that we tell you about our collection, use, and sharing of your personal information over the past twelve months. Once we receive and validate your request, we may disclose to you:

• The categories of personal information we collected about you;
• The categories of sources for the personal information we collected about you;
• Our business or commercial purposes for collecting that personal information;
• The categories of third parties with whom we share that personal information;
• The specific pieces of personal information we collected about you; and
• The categories of personal information about you that we disclosed to third parties for a business purpose and the categories of recipients of that information.

C. Right to Delete the Personal Information We Collect and Share

You have the right to request that we delete your personal information, subject to certain exceptions. Depending on the nature of the data, deletion may consist of erasing, aggregating, or anonymizing your information. After we receive and validate your request, we will delete and direct our service providers to delete your personal information, unless an exception applies. We may deny your deletion request, in whole or in part, if retaining the information is necessary for us or our service providers to:

• Complete the transaction for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
• Comply with the recordkeeping requirements of applicable mortgage laws and regulations;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
• Debug to identify and repair errors that impair existing intended functionality;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; or
• Comply with a legal obligation or make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Please be aware that, once deleted, your data, including your account and activities, cannot be restored.

D. How to Make a Request to Know or Delete

You may, without charge, request to know or delete your personal information by contacting [email protected]. Only you or an authorized agent may make a request to access your personal information. You have the right to make a free request twice during any twelve-month period. The request must:

• Provide sufficient information for us to reasonably verify that you are the person, or an authorized representative of the person, about whom we collected the personal information; and
• Describe your request with sufficient detail for us to properly understand, evaluate, and respond to it.

For your safety and the safety of your information, we cannot fulfill a request to provide or delete personal information if we cannot verify your identity or authority to make the request.

VIII. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our records.

IX. Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. Unless permitted by law, we will not:

• Deny you goods or services;
• Charge you different prices or rates for goods or services;
• Provide you a different level of quality of goods or services; or
• Suggest that you may receive a different price or rate or a different level or quality of goods or services.

Changes to This Policy

This policy is updated regularly. We will promptly make any changes available at www.Mortgagezeus.com. Changes will be effective as soon as the revised policy is posted unless otherwise stated.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Zeus Group, LLC
501 Deep Valley Dr #202
Rolling Hills Estates, CA 90274

Tel: 424-212-3658
Fax: 800-457-9317
Email: [email protected]
Website: www.Mortgagezeus.com

NMLS ID: 2316811